Find Me Mentors - Career Mentoring Platform

This Privacy Policy describes how Find Me Mentors collects, uses, and protects your personal information when you use our platform and services.

1. Introduction

Find Me Mentors ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. Please read this policy carefully to understand our practices regarding your personal data.

2. Information We Collect

We collect information that you provide directly to us, including: - Personal identification information (name, email address, phone number) - Account credentials (username, password) - Profile information (bio, professional background, skills, qualifications) - Payment information (processed securely through third-party payment processors) - Communication data (messages, session notes, feedback) - Booking information (session dates, times, preferences) - Usage data (how you interact with our platform)

3. How We Use Your Information

We use the information we collect to: - Provide, maintain, and improve our services - Process transactions and send related information - Create and manage your account - Match you with appropriate mentors or mentees - Facilitate communication between users and mentors - Send you service-related notifications and updates - Respond to your inquiries and provide customer support - Analyze usage patterns to improve user experience - Detect, prevent, and address technical issues - Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances: - With mentors or users as necessary to facilitate bookings and sessions - With service providers who assist us in operating our platform (payment processors, hosting services, analytics providers) - When required by law or to respond to legal process - To protect our rights, privacy, safety, or property - In connection with a business transfer (merger, acquisition, etc.) - With your explicit consent We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include: - Encryption of data in transit and at rest - Secure authentication systems - Regular security assessments - Access controls and employee training - Secure payment processing However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights and Choices

Under Australian privacy laws, you have the right to: - Access your personal information - Correct inaccurate or incomplete information - Request deletion of your personal information - Object to processing of your personal information - Request restriction of processing - Data portability (receive your data in a structured format) - Withdraw consent where processing is based on consent To exercise these rights, please contact us using the information provided in the Contact section.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

9. Third-Party Links

Our Service may contain links to third-party websites or services that are not owned or controlled by Find Me Mentors. We have no control over, and assume no responsibility for, the privacy policies or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.

10. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our Service, you consent to the transfer of your information to facilities located outside your jurisdiction.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes are effective when posted on this page.

13. Australian Privacy Principles

We comply with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). This Privacy Policy is designed to meet our obligations under the APPs and provide transparency about how we handle your personal information.

14. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at: Email: [email protected] Address: Melbourne, VIC, Australia We will respond to your inquiry within a reasonable timeframe.

By using Find Me Mentors, you consent to the collection and use of information in accordance with this Privacy Policy. If you have any concerns about how we handle your data, please contact us.